Returns Portal: Customising the Text and Styling

To customize your portal, go to the Settings and click on the "Returns Portal" tab:

Finding the settings page

Finding the Returns Portal tab in the settings

Pretty much all of the text on the Returns Portal is customizable.
In the settings, each page of the Portal has a specific card with all of its modifiable elements:

Customizable text on the Portal's Order Search page

Customizable text on the Portal's Return Request page

A lot of what you see on the portal can also have its design be editing.
In the portal settings, if you scroll below the "Text Customization" section, you'll find the "Style Customization" one:

The styling selected here applies to both of the Returns Portal pages.
Like for the text, changes made in the settings will appear on the portal immediately.

Changing the background color to green and the button color to red

At the very bottom of the Returns Portal settings section, we enable you to fully customize the CSS of the page. This is for developers and web designers only!
If you don't have any CSS knowledge but would like some help with the design of your store, please contact us!