Returns Manager Overview
Comprehensive guide on the Returns Manager's portal and dashboard functionalities.
4 articles
Returns Dashboard
Detailed instructions on managing return requests from initiation to resolution.
6 articles
Processing Exchanges and Refunds
Step-by-step processes for handling product exchanges and issuing refunds.
11 articles
Settings and Customization
Options to configure and personalize Exchange It to suit your store's needs.
7 articles
Email Templates
Predefined email formats for communication during various stages of the return process.
7 articles
Tutorials and Videos
Visual guides and tutorials to assist in understanding and using Exchange It effectively.
2 articles
Getting Started
Introduction to Exchange It and answers to common questions for new users.
3 articles
Returns & Inventory Management
2 articles
CSV Export Fields for Returns in ExchangeIt
When exporting return data to CSV in ExchangeIt, merchants can select from a variety of fields. For example, ExchangeIt’s documentation shows fields l...
Default Resolution Option
The Default Resolution Option in Exchange It is a return outcome that you choose to be pre-selected for customers when they open the Return Request ...