Email Templates

Personalizing your Exchange It notification emails with your brand's logo enhances brand recognition and provides a consistent experience for your cus...

Below you'll find links to all of the templates we use for our Notification Emails. Return Requested Approval Email Declined Email Request Confirmatio...

Below is the template we use for our Approval Email - which your customer receives when you approve their return request. You can modify both the Head...

Below is the template we use for our Declined Email - which your customer receives when you decline their return request. You can modify both the Head...

Below is the template we use for our Return Request Confirmation Email - which your customer receives when they submit a return request. You can modif...

Below is the template we use for our Return Received Email - which your customer receives when you mark their return items as received. You can modify...

Below is the template we use for our Return Requested Email - which you receive after your customer requests a return from the Return Portal.