Return Requested Email

When a customer requests a return from the Return Portal, they automatically receive a “Return Requested” email. This email notifies the customer that their return request has been received and is being processed. You have full control over the content and look of this email template, ensuring that it aligns with your brand's voice and messaging style.

The email template for return requests can be customized in a few simple steps. You can adjust various components such as the text, colors, images, and the layout of the message to create a personalized experience for your customers.

Here’s how to customize the Return Requested Email Template:

1. Access the Email Template Settings
   You can access the email settings by navigating to Settings, then clicking on Dashboard, and scrolling down to the Return Requested Email section.

2. Select the Return Requested Email Template
   Once in the settings, you will find a list of email templates that you can edit. Locate the "Return Requested" email template.

3. Edit the Template
   You can edit various elements of the email:

   • Subject Line: Modify the subject line to better reflect the tone of your brand or the specifics of the return request.

   • Body Content: Adjust the text of the email to provide more detailed instructions, or change the wording to better fit your customer service tone.

   • Design Elements: Use the customization options to adjust the layout, font size, and colors to match your brand’s aesthetic. You can also add custom images or logos.

4. Save Changes
   After making your desired adjustments, don’t forget to save the changes to ensure your new template is applied to future return request emails.

For more detailed instructions on how to customize the templates, check out our step-by-step guide here.
https://app.supademo.com/demo/cmab3ng9t6ejf13m0qh9framj