Returns Dashboard
Detailed instructions on managing return requests from initiation to resolution.
Returns Dashboard: Create Requests Manually
On the Dashboard page , you’ll notice the “Create new request button”. The button will let you search your orders and, if fulfilled, request a return...
Returns Dashboard: Inspection Page
You can imagine that some time has passed as you get back to this return. You have received your customer's the returned items, or not. The Inspection...
Dashboard
The Returns Dashboard's Listing Page At the top of the page, you have 3 stats we are always tracking for you: Requests to Approve ; Returns to Inspe...
Returns Dashboard: Approval Page
By clicking on a "Requested" return on the dashboard's returns table, you land on the Approval page. As of October 2024, this is the most important ...
Returns Dashboard: How to Process Returns from Request to Resolution
In this article, I will go over the typical flow of processing a return request. Where the Returns Portal is made to be used by your customer, the R...
Returns Dashboard: Resolution Page
If you are familiar with Exchange It already, you may love us for our many options and flexibility: it is all preserved here.
The Resolution page is...