Returns Dashboard
Detailed instructions on managing return requests from initiation to resolution.
Understanding the Power of Our Shippo Integration
This guide explains what you can achieve by connecting your Shippo account with Exchange It. Instead of just creating returns, you can fully automate ...
Returns Dashboard: Resolution Page
If you are familiar with Exchange It already, you may love us for our many options and flexibility: it is all preserved here.
The Resolution page is...
Returns Dashboard: Listing & Filtering Your Returns
The Returns Dashboard's Listing Page Below is the index table where all of your returns are listed, with the most recent at the top. Returns that have...
Returns Dashboard: Inspection Page
You can imagine that some time has passed as you get back to this return. You have received your customer's the returned items, or not. The Inspection...
Returns Dashboard: Create Requests Manually
On the Dashboard page , you’ll notice the “Create new request button”. The button will let you search your orders and, if fulfilled, request a return...
Returns Dashboard: How to Process Returns from Request to Resolution
In this article, I will go over the typical flow of processing a return request. Where the Returns Portal is made to be used by your customer, the R...
Returns Dashboard: Approval Page
By clicking on a "Requested" return on the dashboard's returns table, you land on the Approval page. As of October 2024, this is the most important ...