Tutorials and Videos

Visual guides and tutorials to assist in understanding and using Exchange It effectively.

Why is my Returns Portal showing a blank page?

If you have added the Exchange It link to your store (e.g., in your footer) but the page appears blank, it is likely due to your current subscription ...

Basic Exchange Overview Video

Please see the video below for a basic guide on the main features of Exchange It. If you have any questions, feel free to contact the team!

Select Product by SKU Video

Please see the video below for an overview of how to select the correct exchange product using the SKU. If you have any questions, feel free to contac...